Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.creativebiscuit.co.uk

Creative Biscuit is the trading name of Bake Café LTD who is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Creative Biscuit is committed to protecting your privacy and processing your personal data in accordance with the relevant data protection legislation. This policy explains how the information we collect about you is used and kept securely. It also explains your privacy choices when using our website as well as your right to access your information.

The information we collect about you
We may collect the following information about you through our website but only if you provide it to us voluntarily. We will not collect this without your knowledge.

• Your name, email address, postal address, phone number and any other information you submit in a specific enquiry, request form and job application. It will be made clear why you are providing this data, e.g. to make a booking at the café.

• The IP address of the computer or smartphone you are using to browse the website. The IP address is a unique way for computers to identify each other. This information may be used to highlight the geographic spread of our website users; enabling us to plan website developments. 

• We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

• Data may be stored by outside providers such as Etsy, Paypal, Eventbrite and iZettle. This information is stored securely by these and will not be shared by us with any third parties. We will not use any of the information for anything other than for the reason it was originally submitted. 

How we use your information
We may use your personal information for a number of purposes, including to:

• Deal with your requests and enquiries, and contact you as a result of those enquiries. The data you supply for in these cases will only be used for correspondence relating to your request, but may be shared with third parties if that is necessary to answer your query. It will always be used for a service communication, and never for a marketing communication.

• Use the IP address of your computer or phone to analyse how the website is used so that we can improve the user experience. This IP address will not be used to identify you.

• To send you our marketing enewsletter, with your consent (see further details below). You can opt out of this communication at any time.

We will not share your data with third parties for marketing purposes. You can change the consent at any time by emailing email@creativebiscuit.co.uk

Enewsletter
We use Mailchimp as our service provider for sending our enewsletter. Data is stored securely and is not shared with anyone else, or used for any other purposes. Mailchimp’s Terms and Conditions can be read here

https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation

We gather statistics around enewsletter opening and clicks to ascertain the most popular content, allowing us to ensure the enewsletter is continues to contain relevant content for subscribers. 

By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.  

Cookies 
A cookie is a small text file stored on a user’s computer, tablet or mobile phone when you visit a website. 
Cookies are managed by your internet browser.

Opting out of marketing messages 
If you currently receive any marketing communications from Creative Biscuit and no longer wish to do so, please let us know by contacting us at email@creativebiscuit.co.uk . Each marketing enewsletter will also have a clear ‘unsubscribe’ button.

How to find out what information Creative Biscuit holds about you
Data protection law gives you the right to ask us about what information we may hold about you. It also gives you the right to ask that we remove that data and if it is inaccurate to correct it. If you have a question or request about your personal data, please contact: 

Tim Smith

Creative Biscuit

61 George Lane

South Woodford

London

E18 1JJ
Or email: email@creativebiscuit.co.uk

You will need to provide some identification

Changes to our Privacy Policy
We review our Privacy Policy and updates will appear on this page when necessary. This Privacy Policy was last updated on 23 May 2018.

Contacting Creative Biscuit about this Privacy Policy
If you have any questions or comments about this Privacy Policy or any other questions about data protection please write to us at the postal / email address above